Been trying to save a backup of my mother's phone to a hard drive and after over an hour I've found no way to pick a specific area for the backup to save to using iTunes, so I need to go through a long ass process just to maybe move the backup files to where I want them to be. Compare that to my Samsung that I legimately spent 5 minutes downloading the smart switch app to my pc and picking the location to save to and boom, that's it. Why does Apple have to make it such a pain in the ass to do anything with your phone if you aren't using an Apple product? (eg. Mac)