Old GeekSquad tech here, if you login to iTunes on a laptop or desktop and then plug your iPhone into the laptop, you should be able to put it into recovery mode by restarting it and holding a combination of buttons, you can then restore (factory reset) or update the phone remotely like it’s asking you to. Hope this helps!
Old GeekSquad tech here, if you login to iTunes on a laptop or desktop and then plug your iPhone into the laptop, you should be able to put it into recovery mode by restarting it and holding a combination of buttons, you can then restore (factory reset) or update the phone remotely like it’s asking you to. Hope this helps!