I just bought the iPhone 15 Pro Max on Thursday 11/16/2023. Transferred everything over and traded in my 12 Pro Max. Haven't dropped the phone and there isn't any cosmetic damage. It also has the newest iOS.
Randomly today the volume up button stopped working. I can't screenshot or adjust my volume. I've restarted my phone a few times, and Apple provided no help other than to "send it in for evaluation" for an undetermined amount of time.
The closest Apple store is 2 hours away. I'd rather not have to drive up there to get it looked at in person, and I'd rather not send it in since I travel a lot.
Is anyone else having this issue? If so, how did you fix it?