When it comes to closed-source software developed opaquely by for-profit corporations, particularly the huge, monolithic ones like Microsoft, I generally have the attitude that, if I do discover a problem:
- They won't take my detailed report
- If they do take my report, it goes straight into a shredder bin (or a massive queue where low priority problems go to die, which may as well be the same thing)
- If they do read my report, then it's likely something they already are aware of
- If they don't know about it somehow, the issue is probably so low-priority and niche that it wouldn't escape the backlog anyway
Probably not nearly as bleak as I make it out. But when you can't see the process, how can you tell?
With open source projects, these things can all still happen, but at least the process is more transparent. You can see exactly where your issue is, and what's been done to it so far, if anything. Other users can discover and vouch for your problem. And if the dev team takes pull requests, and you are willing, able, and permitted to contribute, you can make the fix yourself.
I keep my 160GB iPod Classic on life support.
I think the clickwheel design is, in my view, the single best one-thumb no-looking-required input scheme for an MP3 player I think anyone has ever made. Plug it into, say, my car stereo AUX port and I can pick it up with a free hand to control volume, select tracks, and even navigate mostly by memory without having to look at the thing. I can just tell where I am based on the feel of the control. Infinitely better than a featureless flat slab of a touch screen that gives you no sensory feedback.
I like its solid build quality. Full metal chassis with that sexy anodized aluminum finish. I miss that. Despite having a spinning disk hard drive, it never skips, and I've never had read or write issues. Though I'd probably try to mod it over to some kind of flash NAND storage someday. There's also a USB-C mod available that I'd like to do someday, since Apple 30-pin connectors are an endangered species now, and even then, carrying around an outdated proprietary cable for only one device is something I'm eager to never need to do again.
I'm also pretty heavily conditioned to not have tens of gigabytes of music stored on my phone eating up all the precious space. But that's mostly a holdover from my previous phone, which had a 32 GB onboard memory limit and no SD card expansion slot. I guess now that I have a proper memory expandable phone and, and now that half terabyte microSD cards are relatively inexpensive, that's no longer a huge concern...
Also, Rhythmbox can sync to it. Maybe other software too. So I don't even need iTunes to use it.