I wonder if that is in any way related to defunding the police so they have not enough resources
I am sure there are jurisdictions where the cops have calls for service waiting and are just chilling with coffee until the calls calm down, and then go there and more or less do nothing, yes. That's not been my experience -- when I witnessed domestic violence they rolled up pretty much instantly and grabbed the guy, a couple times when my friend had a mental health crisis they came and took her to the hospital. I can understand how having had different experiences could color someone's impression of the police differently.
That wasn't really my question though. What should happen? Reform of the police, higher standards and getting rid of the bums? Defunding the police and hoping that will make things better? No cops whatsoever? You're describing a problem (in regards to what happened with your friend); what is the solution to it?
Welcome to Lemmy 🥲