motamedn

joined 2 years ago
 

Plan Premium

Country USA

Device Apple Watch Ultra 2, iPhone 15 pro max, both up-to-date

Operating System (for watch) 10.1.1 (21S71)

My Question or Issue

Downloading a playlist worked when I first got the watch. I accidentally removed a playlist and now nothing works to download a playlist once more.  It gets stuck on waiting... or gets to "x out of 50".

To troubleshoot, I have tried:

  • Turning off Bluetooth from iPhone settings menu.
  • Turning off Bluetooth from Apple watch
  • Turning on airplane mode and just leaving wifi connected
  • Disconnecting/reconnecting to the Wi-Fi network from the watch
  • Reinstalling Spotify on both iPhone and Apple Watch
  • Ensuring that I am not running into a storage issue on the watch (I am using less than 10% of available storage)
  • Rebooting the iPhone and Apple watch
  • Starting the playlist download from the phone or from the watch
  • Turning off the iPhone and uninstalling Spotify from the watch, rebooting the Apple watch, reinstalling Spotify, and connecting the watch to a Bluetooth headset to play the playlist. Then and only then, initiating playlist download.

None of these things worked. Please help. I have liked Spotify but using it offline with the watch is a (if not the) major selling point of the premium membership (and watch) for me. And it is disconcerting that I see posts of this issue dating back 2 years now.