True, the raised head could indicate that. Hard to tell from a picture alone.
Elongated nostrils, white showing in the eyes and ears close to the neck. That is a very angry horse.
Being able to visualise something helps but it isn't mandatory. Glen Keane for example has aphantasia and he was an animator and character designer for several hand drawn Disney movies.
We use OpenProject at my job and its pretty good. You can use Nextcloud as a document repository and integrate it with OpenProject.
Unfortunately some things are just built to break within a relatively short time. Manufacturers like to claim that planned obsolescence doesn't exist but it absolutely does.
If something is already broken there is no excuse to not give it at least a try. There are a lot of instructions on the internet for fixing common problems.
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