Not just car rentals, it feels like the whole travel industry has no idea what a fucking reservation is. Every other time I fly they're asking for people to give up seats because they "overbooked".
Just a tiny amount of common sense legislation would make reservations actually fucking work, but it'll never happen because all the travel companies have to do is spend like $50k to ~~bribe~~ lobby half of congress and then make millions continuing on with their shitty practices
More pro-fascism