My department at work has made what I’m just now naming A Deal With The Penguin.
We pretty much don’t get IT support, but it’s because we can run Linux!
Things like broken hardware or locked out M360-AD accounts are another matter of course. But come to think of it, the front desk admin ordered me a replacement part once, and we have a dedicated website for resetting and changing your password. So other than initial onboarding years ago I don’t think I’ve used them at all. lol.
If this statement appeals to you (it does to me) it might mean you need to find more hobbies that keep you outdoors. (I have and it's great!)