It’s a little boring, it seemed unfinished at launch, the performance wasn’t great, and the developers have since claimed that it’s the players who have it all wrong. There’s an interesting story in there somewhere but the game is flawed. When the developers are slow to acknowledge the issues and make updates, I think it causes a lot of players to be apathetic about the game.
In contrast, CD Projekt and Hello Games knew their games were bad at launch and kicked things into gear almost immediately. No bullshit excuses and they kept pushing updates until the games were good. Both are pretty much a case study on how to recover from a bad launch.
It’s a satellite provider. Cell networks don’t work at that altitude. Starlink was my first guess too but, after some more thought, it could be Hughesnet. They probably have wider coverage.