That is good life advice.
I hammered into my elderly parents that if they ever get a call/text from their "bank", "tax department", "insurance", or literally anything - ask for a case number and hang up. Then call the number listed on the official website.
Now they're telling everyone they know about it. Good on them.
The whole Gayaneh suite is criminally underappreciated (compared to, say, his masquerade suite). Apparently as a kid I was always mesmerised by the sabre dance movement, but didn't appreciate the rest until much later in life.