GreyGold

joined 11 months ago
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1
Media Encoder Requires Free Trial (lemmy.dbzer0.com)
submitted 1 day ago* (last edited 9 hours ago) by GreyGold@lemmy.dbzer0.com to c/GenP@lemmy.dbzer0.com
1 comments fedilink
 

I recently updated Media Encoder from v26.0 to v26.0.2. Now it displays a popup requiring a free trial. Other applications (Acrobat & Photoshop) run properly. I have tried...

  • Update hosts file with the latest entries. No change.
  • Revert to v26.0. That version now also displays the free trial popup.
  • Block Internet access for Media Encoder. It then hangs on a popup requiring Internet access.
  • Run Media Encoder as administrator. No change.
  • Restore and re-patch Media Encoder both with and without the "good patch" option. No change.
  • Do the WinTrust > reboot > un-WinTrust > reboot dance. No change.
  • Completely clean, reinstall, and patch Creative Cloud and all Adobe applications. No change.

I have read through the entirety of the wiki and guides and can find nothing to resolve this issue. Maybe I missed something. Can anyone offer assistance? Thanks.

GenP on Stoat in c/GenP@lemmy.dbzer0.com
[โ€“] GreyGold@lemmy.dbzer0.com 1 points 2 days ago

Never mind. I finally found it.

3
GenP on Stoat (lemmy.dbzer0.com)
 

I suppose this is a naive inquiry, but now that I have an account on Stoat, where are the GenP discussions?

(POPUP) Start your free trial of Media Encoder in c/GenP@lemmy.dbzer0.com
[โ€“] GreyGold@lemmy.dbzer0.com 1 points 1 week ago

I have the same issue. After rolling back to v26.0, that version now throws the same popup.

0
Photoshop & Dreamweaver Open, then Close after Update (lemmy.dbzer0.com)
 

I just updated Photoshop (v26.11), Dreamweaver (v21.6), Media Encoder (v25.5), and Premier Pro (v25.5). Now, when I open either Photoshop or Dreamweaver, the application opens, then immediately closes. Hosts file is up to date, and blocking Internet access (in, out, or both) has no effect. I'd appreciate any help in resolving this.

I also observed that Media Encoder and Premier Pro both threw the "Unlicensed Application" complaint after updating, but blocking Internet outbound solved that issue.