this post was submitted on 13 Feb 2024
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The privacy of shoppers signed up for Woolworths' new loyalty card Everyday Rewards has been questioned with the fine print revealing the supermarket can record licence plates, capture video and audio of customers and link them to membership numbers.

Woolworths states video footage and audio recordings are used for security, theft prevention and safety purposes only.

One customer said he was not bothered too much with the recording of licence plates and CCTV footage - "I'm not planning on stealing anything or abusing anyone" - but questioned how the information was kept secure.

The man pointed to an IT oversight last week which saw Everyday Rewards customers cashing in by creating multiple accounts and sharing points to get vouchers.

"Our team is well versed in protecting the information we do hold," the spokesman said.

My selection of paragraphs may have made Countdown/Woolworths look less competent than the article makes out, but I don't think it's too far off.

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