this post was submitted on 15 Jun 2023
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founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] Fluffybirb@beehaw.org 8 points 2 years ago (1 children)

Thank you for letting us know! I understand that it's a difficult and nuanced decision to have to make. For what it's worth, I really appreciate this call. Most of the reason I chose beehaw was to have a safe place where I felt able to open up more and actually participate in a community without fear of hostile or aggressive interactions, and having bad actors infiltrate would probably have sent me back into my online shell again.

I know not everyone will be able to understand fully, but especially if you're neurospicy and have difficulty regulating emotion, rock-bottom self esteem, executive functioning issues, etc. it is exponentially harder to deal with, process and compartmentalise (if possible at all) negative experiences online. I know for myself I need space and time to be able to build up resilience and internal processes to handle it, and bring thrown in the deep end is more destructive than helpful (I'm 36 and had it tried on me multiple times with people using the 'cruel to be kind' approach. All it does is dismantle what little self esteem I scrape together).

Tl;DR, thank you for making this decision and keeping beehaw a safe place to be until you get the tools and resources you need to open up again. 🥰 I know that if I do want to go and check out the other instances, I can just make a new account over there and still have my cosy place here to retreat to if needed for wholesome discussions. <3

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[–] dark_stang@beehaw.org 8 points 2 years ago (1 children)

Started on lemmy.world but came here because of the flood of toxic users over there. Seems like the right call for now.

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[–] Ginkko117@beehaw.org 8 points 2 years ago

Thanks for accepting a lot of new folks in the first place. Decision and reasons for it are completely understandable. You have every right to maintain your instance the way you see reasonable (as long as you're transparent with people in what/why are you doing). It would be great to have this instance as a "safer" zone for the ones not willing to venture into wildlands :) Best of luck and thanks again!

Newbie user here. You've gotta do what you gotta do. Thank you for fostering this as a safe space, both for the users and also yourselves as admins. This community doesn't work at all for anyone if it doesn't work for you.

Full support on defederation from me - if we lose a couple folks jumping ship to other instances over this then maybe that's also for the best too.

[–] Cinereus@beehaw.org 8 points 2 years ago

Thanks for this, admin team! Making an alt to access the communities I was subbed to in those instances and adding it to jerboa was very straightforward, and I'll be glad to continue to have an instance that cares so much about its users as home base. The way I see this decision being talked about in some of the defederated communities only underscores how appropriate it was, and I'd already added some folks and communities to my block list anyway - I'm not interested in a 1:1 reddit clone experience and I'm glad this community is also committed to that.

[–] jherazob@beehaw.org 8 points 2 years ago (2 children)

Sucks a lot but is understandable. That said i did a quick check on the Github repo and didn't see any issue about developing this federation option. I think Lemmy needs more devs, there's more than 200 open issues at the moment, a lot for just two main devs.

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[–] LedgeDrop@beehaw.org 8 points 2 years ago

I immensely appreciate your transparency on this issue and the goal to create a safe-space for people.

Originally, I didn't agree with the enacted solution... but your previous post - did add a lot of context (I'd suggest to those who don't agree with the policy change to read it first, before commenting).

I hope these moderation tools are developed quickly - so this "quick fix/nuke" can be removed.

[–] Inspectigator@beehaw.org 8 points 2 years ago

Y'all are great! I love the demonstration of commitment to retaining what makes this instance special. I'm happy to be a part of it, and fully support your decision. :)

Understandable, but still sad.

[–] aka_oscar@beehaw.org 8 points 2 years ago* (last edited 2 years ago) (3 children)

Unfortunate situation, but I understand the lack of tools to deal with it left you guys no choice.

Do you happen to know how long this defederation is going to take? Or rather, are tools being developed as we speak or still being discussed? Im glad this is temporary yet if its gonna be like this for years itd prove to be very limiting and isolating.

I also understand its not easy to give the mod position to anyone who requests it, but id encourage you to look for the right people in a more vehement manner. It would be downright frustrating if this situation happens again due to a lack of manpower.

One last thing: The defederation being effective Inmediately was very detrimental to users who subscribed to comms from those instances. Its already shocking to lose access to a comm you were a part of, a heads up and a couple hours/a day would help many of us be at least aware of the situation and not be blindsighted by it. I understand the pressure to do it asap, but i still think it should be notified beforehand.

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[–] sincle354@beehaw.org 8 points 2 years ago (2 children)

I think we need to emphasize the temporary nature of this decision. Maybe put out something like a small bounty for better mod tools on the lemmy side? Maybe I'm just being crazy but I fear for the potential schism of the entire fediverse.

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[–] TooLikeTheNope@beehaw.org 8 points 2 years ago

Hope it'll turn to be right decision.

As many pointed out already feeling severed away from part of the network because of an arbitrary decision of someone else surely is going to impact on the sense of agency of that the end users here might be looking for, especially considering that many are refugees from a network where indeed someone just have took a decision for all of them which they didn't like.
So in this sense I hope the admin are taking this hard decision having well pondered the outcome. Sure it will shield from some users of some other instance, but that is also going to segregate us. And more important where will it stop? What if tomorrow there is another big instance with open registration policy where some users post something toxic here on beehaw, will that whole instance be severed too from us because of few bad apples? And where does it stops?

With this I want to say that I hope that this is a temporary decision, I hope that in the short future there will be a more granular way to ban toxic users, or ban all the users from a specific toxic community for instance, but which is not just banning the entire instance where the account of a bad apple is stored.

I know banning on a per-person basis is probably unmanageable with the current mod force, but I hope that the increasing usage of Lemmy will add features to it and also will make naturally sprout all those user made 3rd party tools which made reddit what is... was until few days ago.

Good luck and good work everyone

[–] ericjmorey@beehaw.org 8 points 2 years ago

I'm surprised that lemmy.ml and kbin.social don't create a lot of moderation activity.

[–] Quincunx_5@beehaw.org 8 points 2 years ago

Unfortunate but understandable. Thanks for doing your best, mods.

[–] nfld0001@beehaw.org 8 points 2 years ago (1 children)

Between what we have to work with and what I think we'd like to be, I think this checks out to be a sensible decision that I can agree with—certainly a decision I can understand, at least.

I'm of the understanding that Beehaw is striving to be a place where, among other goals, moderation is carefully measured and close to the community. I can figure that's already a pretty tall order with just the influx on Beehaw. The additional users from outside instances have got to be a difficult strain on the moderation style here, and that's assuming outside users who stumble in try to take the time to process the culture here. Between that focused moderating style and actively aiming to be a safe space, I can respect that this community may need more control over its participation.

This is a social media platform, and one built on a federated service, at that. I can understand that typically speaking, Growth Is Good for a social media platform and that platforms on federated services typically advertise themselves for their ability to easily communicate with one another. But I think Beehaw is trying to have some degree of purpose in how it cultivates itself, and another benefit to federated services that platforms typically advertise themselves with is the ability to do things their way.

Admittedly I'm not well learned enough in either of the defederated instances to personally know how much they may conflict with Beehaw's philosophy and culture, either directly or indirectly, but to fall on the grenade of potentially sounding Full Of It, Beehaw seems to aiming for a sort of Quality to its conduct that can make federation a delicate balancing act compared to typical instances. It wouldn't surprise me if this kind of discussion became a regular-ish issue that we'll have to face from time to time.

--

It'll be good to revisit this in time, even if it's only to say the likes of "we reviewed the circumstances and it seems our decision remains the best for our community because X Y and Z." If/when growth across Lemmy instances slow down, Lemmy develops more substantial and nuanced moderating tools to handle federation related issues, or if culture(s) shift one way or another to make federation seem culturally feasible, then we may be in a spot where refederation is viable.

In the meantime though, full defederation is the most viable tool we have to handle the issues brought up. I'd rather we use the chisel instead of a sledgehammer, but at the moment, all we have is the sledgehammer. I'm personally in step with what it seems like Beehaw wants to be, and I think this decision is the most agreeable with that vision.

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[–] Owaissa@beehaw.org 8 points 2 years ago

Plenty of responses here but adding mine in the spirit of open discussion. I appreciate this step. Was starting to see too many posts that I didn’t want and worried that this was going to do the way of other socials I’ve already left. I’m looking forward to tracking the growth of the fediverse and appreciate the thoughtful approach.

[–] Witch@beehaw.org 8 points 2 years ago (3 children)

I think I just reported your post not realizing it had a short cut on my keyboard, but in reality I do appreciate the post!!!! I'm Sorry!

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[–] danny@beehaw.org 8 points 2 years ago

I hope we can re-federate with these communities once the teething problems and additional mod tools get sorted out.

[–] vanderbilt@beehaw.org 8 points 2 years ago (4 children)

Do you feel this is a problem solvable by moderation, or is it the unfortunate byproduct of our recent rapid growth? Do we hope to catch bad actors before they can do enough damage? Can we even sustainably grow moderation to the degree required to maintain our culture at this time? I ask to help answer some tangential questions that may arise.

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[–] SindriDeLaMancha@beehaw.org 8 points 2 years ago (3 children)

"we have a list of improvements we’d like to see both on the moderation side of Lemmy and federation if at all possible" so out of curiosity whats on that list

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[–] Luffy@beehaw.org 8 points 2 years ago

Seems like a no brainier. Great decision.

[–] Bluejay@beehaw.org 8 points 2 years ago

I really appreciate the commentary and transparency you guys have around your decisions - as someone that does not know nearly as much about federation I appreciate yall giving a framework for me to understand how to approach these topics. Really hope this takes some load off of your guys' backs.

[–] MavTheHack@lemmy.fmhy.ml 7 points 2 years ago (19 children)

This seems like a bad decision honestly. If lemmy is to have any chance of replacing reddit open registration has to be the standard

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[–] Hotchpotch@beehaw.org 7 points 2 years ago

I really appreciate your efforts to create and maintain a safe space and take the effort to communicate your reasonings so thoroughly.

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