this post was submitted on 15 Jun 2023
608 points (99.8% liked)

Beehaw Support

2860 readers
2 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

(page 6) 50 comments
sorted by: hot top controversial new old
[–] sweetholymosiah@lemmy.ca 11 points 2 years ago (2 children)

This development reinforces my choice to not sign up @beehaw. The risk of mod over-reach is far more serious than my feelings being hurt because someone wrote a mean spirited comment. So long beehaw mods, I hope your impossible goal to keep the internet free from hatred does not drive you totally insane.

load more comments (2 replies)
[–] MeowKittyWow@beehaw.org 11 points 2 years ago

Unfortunate, but I understand. I hope the moderation tools improve enough to refederate down the road.

[–] millionsofplayers@beehaw.org 11 points 2 years ago* (last edited 2 years ago) (1 children)

Only read a section of the post but am i getting it correct that you’re basically defederating because of how many users are on the instances?

For now I disagree with this change because of world being the second biggest lemmy instance but I do understand the reasoning. Seeing how you also manage the third biggest instance this is probably gonna change lemmy as well

load more comments (1 replies)
[–] thegiddystitcher@beehaw.org 11 points 2 years ago (2 children)

Ok so TLDR for people who don't quite know what this means.

Beehaw are going for a walled garden approach and cutting off our access to content from some of the bigger instances. This is fine, it's their right as instance admins and it creates a safer space for anyone who was only browsing Beehaw local communities anyway. It's best they've done this now before even more people join, but it does suck for those of us who already built a nice feed.

As users we now have a decision to make. If you're an active member of a community on one of these two instances, you'll probably need to migrate your account.

If you're an active member of a community on another instance, bear in mind if that instance grows large you may then be in the same position.

The bad news is there's no easy way to migrate accounts here like there is on Mastodon, and we're going to have to resubscribe to everything all over again from whichever instance we move to. Unless anyone knows any handy tool or anything?

(p.s. It seems like I can still click through to my communities on, say, lemmy.world but presumably they'll no longer update. This is going to really confuse people as there's no visual indicator that the community is blocked from my pov)

load more comments (2 replies)
[–] EcstaticHumility@lemmy.one 11 points 2 years ago

You guys outlined good enough reasons for your decision. I hope this will make things easier to work with.

[–] mtset@beehaw.org 11 points 2 years ago

Thank you for the transparency; I fully support this decision.

[–] wxboss@beehaw.org 11 points 2 years ago

I have to say that this decision is disappointing. I fully understand the reasons behind it, but part of my signing up with this instance was for access to Lemmy.world.

[–] andyMFK@beehaw.org 10 points 2 years ago (1 children)

I can totally respect that this was a lovely, safe and small community before the reddit influx, and you want to keep it that way. I'm a new reddit refugee and I signed up here because i love the ethos, but ultimately I've made an alt over at lemmy.world so i can view all the content they produce on my main feed.

Not sure where my home will be, or what i'm looking to get out of lemmy, but weather I end up back here or not, I appreciate all beehaw has done to introduce me to lemmy and the lovely interactions i've had here already

load more comments (1 replies)
[–] Thorned_Rose@beehaw.org 10 points 2 years ago (3 children)

Apologies, I'm still learning the ins and outs of the fediverse and I have Cognitive Impairment which makes learning harder - is this one or bi-directional? I have a Lemmy.world account as well so does that mean if I'm on lemmy.world, I won't be able to see Beehaw content? Or the other way around where I'm here and I won't be able to see lemmy.world and sh.itjust.works content? Or both?

load more comments (3 replies)
[–] spicemouse@beehaw.org 10 points 2 years ago (1 children)

Sad to hear, especially at this time of growth. Obviously Beehaw can decide their own path, but for me the values Beehaw stands for have to go hand in hand with federation. Without federation it looses the draw for me. I'll be over on lemmy.world while this sorts itself out.

load more comments (1 replies)
[–] DJDarren@beehaw.org 10 points 2 years ago* (last edited 2 years ago)

Personally, I'm not entirely sure where I stand on this, so it troubles me.

On the one hand, I understand the admins' need to bring trolling and bad faith content under control, and ultimately this instance is theirs to do with as they feel necessary. I'm a mod in a couple of the communities and have yet to see anything troubling, but that's not to say that we won't get inundated with fuckery from people who don't know how to behave.

However, this makes it very difficult to see Lemmy as a useful alternative to Reddit.

I'm subscribed to a number of communities from a range of instances, some of which have just been excised completely from my feed. ~~As~~ ~~I~~ ~~understand~~ ~~it,~~ ~~over~~ ~~on~~ ~~Mastodon,~~ ~~if~~ ~~the~~ ~~admin~~ ~~of~~ ~~the~~ ~~instance~~ ~~I~~ ~~use~~ ~~chose~~ ~~to~~ ~~defederate~~ ~~from~~ ~~a~~ ~~server~~ ~~where~~ ~~some~~ ~~of~~ ~~my~~ ~~follows~~ ~~are,~~ ~~I'll~~ ~~still~~ ~~see~~ ~~those~~ ~~follows,~~ ~~but~~ ~~general~~ ~~content~~ ~~from~~ ~~the~~ ~~instance~~ ~~won't~~ ~~make~~ ~~it~~ ~~through~~ ~~the~~ ~~net.~~ ~~And~~ ~~that's~~ ~~ok.~~

Yeah, I'm wrong on that. I confused instance limitation with defederation.

There doesn't appear to be such nuance here on Lemmy; it's all or nothing. And this could lead to Beehaw becoming a limited, silo'd forum.

But ultimately, this feels mostly like it's a problem for the admins of lemmy.world and sh.itjust.works to address in being more responsible instance runners, and Beehaw is the server that put up with their shit less than the others.

So when all's said and done, I support the admins' decision, but it's not without hesitation.

[–] reric88@beehaw.org 10 points 2 years ago

I'm a new user so I my opinion shouldn't weigh as much as regulars, but here it is anyway.

I support this decision. Some people may jump to it being censorship which just is not the case. They have the freedom to go there if they want to. It's like keeping enablers out of alcoholics anonymous. The AA member can go get booze if they want to. But the enabler shouldn't be allowed inside. If they want in, they need to get in like the other members, not just waltz in through the door while on a kick.

I like this place. I currently feel like it's a great place, and the fact you guys make decisions like this reenforces that.

[–] edo@beehaw.org 10 points 2 years ago

Makes sense, given your goals for Beehaw. Thanks for articulating your POV so clearly.

[–] ElysiumXII@beehaw.org 10 points 2 years ago

Do whatever y’all need to do, appreciate the transparency.

[–] Dee_Imaginarium@beehaw.org 10 points 2 years ago (1 children)

Oh wow, totally get it though yeah it kinda sucks because there's some great communities there already. But, hopefully we can refederate in the future when the dust clears. REALLY glad I was able to get my Beehaw account set up just earlier today though lol

load more comments (1 replies)
[–] HeapOfDogs@beehaw.org 10 points 2 years ago

Keep up the good work. Situations like this are complex and messy and sometimes you do what needs doin.

[–] tasbir49@lemmy.ml 10 points 2 years ago* (last edited 2 years ago) (1 children)

Hmm

If the issue is mainly moderation tools then here's what I think would be a good way to mitigate bad actors while making the experience seamless for the end user, promotes growth, and doesn't kneecap the fediverse.

  1. Make it so that one can block users from one instance from commenting or posting on an instance. (The users on the former should be notified of this). This way the latter instance is safe and curated.

  2. Add a way to vet users from other instances so that they can participate in the community without having to make a new account. This way, users of good character on other instances can participate in this one without having to make another account. The vetting process can be manual or automated based on factors like account age, if they have an email, etc.

  3. Allow users to block instances entirely. This allows users themselves to have control over what they see.

I don't have much system architect experience but I'll attempt to make a more comprehensive document that takes into account the variety use cases needed in this system after work.

load more comments (1 replies)
load more comments
view more: ‹ prev next ›