this post was submitted on 15 Jun 2023
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Beehaw Support

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if you can see this, it's up  

founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] literallyacat@beehaw.org 16 points 2 years ago

A completely understandable and logical step. It's simpler for a member to log into another instance if they want to keep interacting with lemmy.world and sh.itjust.works than to deal with the constant violations. I for one appreciate you guys keeping this a friendly community... sometimes it's nice to take a break from toxic content!

[–] OverfedRaccoon@beehaw.org 16 points 2 years ago

I love Beehaw. It was the first general instance that was suggested all over the place, even the top on join-lemmy.org for a long time. I respect what you're doing, and that's why I joined. I like the local communities and cohesiveness. And I know it's just a few instances right now (pending revisits), but I'm worried that might increase.

It hasn't made me rethink being a Beehaw member at all, because I do respect the ethos and understand, but it also means I have to make another account to feel like I can truly interact fully across the Fediverse. But between my Beehaw account, my kbin I've decided to leave within the kbin verse for the moment, making a new one will mean 3 accounts I've got to keep up with (really 4 with the NSFW-only one). It's not difficult to do, especially toggling between them in Jerboa, but it kind of defeats the bigger purpose and unification. Just a ramble to vent. Like I said, I get it. Hope everyone has a good rest of their day.

[–] tookmyname@lemmy.ml 15 points 2 years ago (3 children)

Seems a bit much. Get moderators.

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[–] LemmyAtem@beehaw.org 15 points 2 years ago

Thank you for the explanation. This makes a lot of sense and I think regardless of how people feel about it, it's a great lesson for newbies on how federation works and what makes federated sites so neat. Like...you can come to beehaw and have a fundamentally different experience because of how they've chosen to federate (or defederate) from other portions of the federation. That may or may not be for everyone, and that's okay!

[–] reverendsteveii@beehaw.org 15 points 2 years ago

Love that this instance has decided to stick to its guns and take actions that support the mission as a first priority. The nature of the fediverse is such that anyone who wants the content can still go get it, it's as simple as another bookmark in your browser, and this space can remain bully-free. 100% support this decision, well done.

[–] queue@beehaw.org 15 points 2 years ago (5 children)

I respect it. I saw someone who said on lemmy.world that Beehaw needing a "Why are you joining?" was requiring an essay. I typed in like 8 words and I got in.

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[–] unsunny@beehaw.org 15 points 2 years ago

I’m glad to see you telling us and coming forward on this, and that these steps are being taken. Lemmy is a small project, so expecting it to have robust mod tools isn’t realistic. Former Redditors here probably know that some subs have closed indefinitely simply because without good third party mod tools they’ll be near impossible to run safely.

Everything does feel quite new and volatile on this side of the Fediverse. The Mastodon instance I use has a very long list of blocked instances, especially since it’s aimed at LGBTQ+ users. There’s some messed up people out there, and I appreciate the action on the part of the admins. Just slapping a “safe space” sticker on something does not automatically make it one, and it makes me feel really good to be on an instance that understands that.

[–] dope@beehaw.org 15 points 2 years ago (2 children)

This is a really tough topic and really gets me thinking about this whole system. Until Lemmy moderation tools get better, this is probably for the best. I just don't see a "real" reason to defederate at this point when anyone can make an account from the big list of instances and just sign up with a new account. That's some effort to go through, but I'm sure we all know how dubious and unrelenting trolls can be.

Just earlier today, I saw a post criticizing Beehaw, which lead down a rabbit whole of finding out what some of the more problematic instances are, and the entire premise is just being toxic and name-calling. There's no discussion in there. They just want a forum to type out and spread their hate.

Anyway, it's not definitive so let's just see where it goes from here. If anything, a lemmy.world account + a beehaw account is the best of both worlds.

My ideal wishlist would be to be able to block problematic instances entirely, then a block for specific users of a specific instance that fundamentally makes interaction impossible with Beehaw. Almost like an "okay, @JohnDoe123@123.com has bad activity. @JohnDoe123@123.com can no longer see posts or comments that originate from Beehaw. @JohnDoe123@123.com is automatically added to a global block list for all users @beehaw.org." It would also be nice to have more options like accounts younger than a week old or that don't have a verified email, etc etc can't view or participate in discourse.

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[–] Five@beehaw.org 14 points 2 years ago

Support -- "Good online communities die primarily by refusing to defend themselves." from Well-Kept Gardens Die By Pacifism

[–] lixus98@kbin.social 14 points 2 years ago (1 children)

My questions are:
Will you defederate from every instance that has an "open registration policy" if it floods beehaw's feed with shitposts?
What type of trolling are you seeing?
What can you tell to mods of magazines/communities or admins of instances to look out for?

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[–] Stoneykins@beehaw.org 14 points 2 years ago (2 children)

You are free to do whatever you would like with your server, but I won't pretend this is isn't pretty disappointing.

I've enjoyed this community a lot from what I've seen so far, and was very happy to have my main account live here.

However, while I appreciate a place that is focused on being nice, and freely hostile to the hostile, I'm not interested in an experience so sheltered that it feels hidden from the world at large. In regards to your statements that you wanted to avoid an echo chamber, this action seems very contradictory.

To be clear I don't think your issues were small. Trolls flooding your instance from larger instances is terrible and must be overwhelming and unsolvable for your small mod team. However, I see this as growing pains for a platform like this. I expected a response like petitioning your recently grown community for additional moderators. I didn't expect a rejection of the larger lemmy community and the growth it has been experiencing.

I'm not exactly certain how all parts of federation work yet, but I hope I'll be able to find a server that is a 3rd party, and federated with major instances as well as beehaw, where I can make my new account, and see the greater breadth of content I desire, without being cut off from beehaw. If anyone could recommend a server, that would be greatly appreciated. If that isn't how it works and isn't possible, then at least, thank you beehaw for introducing me to the fediverse.

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[–] SemioticStandard@beehaw.org 14 points 2 years ago

This has quickly become my favorite instance and this is yet another example of exactly why.

I applaud what you’re doing here, and the community you’re working to build. Thank you!

[–] AfterAll@beehaw.org 13 points 2 years ago

Sounds reasonable to me. Thanks for laying out the admin team's rationale in a calm and collected manner.

[–] roblarky@beehaw.org 13 points 2 years ago

Just chiming in to say that while I can understand some people's frustration, I support this.

The community here is great and I'd like it to stay that way.

In real life, I choose to associate with good people and avoid areas where the quality of people who can show is completely unpredictable or not my taste.

i prefer a chill bar with quiet outside seating and no live music. I go there specifically because I'm not looking for a biker bar experience.

I see it as a strength to the fediverse. It's no different than different forums back in the day. I do understand that my above statement would be akin to different communities, but I agree that even if someone's behavior is only "bad" in a community where that was acceptable, it does affect the community as a whole, knowing that they're lurking (in terms of feeling like this is a safe space).

Keep up the good work, and thank you for having to make these difficult decisions; I know it's not easy.

[–] Calvinball@beehaw.org 13 points 2 years ago

I made an account here after reading the mission statement. The very ideals beehaw stands for were the appeal. I support what you are doing, I want this to continue to feel a safe space.

[–] Blue@beehaw.org 13 points 2 years ago

Thanks for working so hard on this community. I’d like to echo so many here when I say I’d prefer a strong, helpful community vs a large low-effort post community. Do what you have to do to keep this instance healthy. Thanks again.

[–] Hellebert@beehaw.org 13 points 2 years ago* (last edited 2 years ago) (10 children)

Personally at least I had no expectations of your team moderating or otherwise being responsible for the content coming from those instances and thought it was enough to use the new icon set to clearly identify content from Beehaw vs the others.

It's a shame because such a move feels very anti-fediverse to me but I am new to the platform so take my opinion with a grain of salt.

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[–] original_ish_name@latte.isnot.coffee 13 points 2 years ago (18 children)

these two instances’ open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;

I'm on an instance that has open registration and I haven't seen any "trolling, harassment, and other undesirable behavior;"

the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;

Sounds like confirmation bias. Can I see actual statistics?

our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;

"safe space" is ambiguous, what are your requirements for a "safe space"

and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt

Sounds like confirmation bias. Can I see actual statistics?

and others of whom simply don’t care about what our instance stands for

Your instance stands for censorship

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[–] sunaurus@lemm.ee 13 points 2 years ago* (last edited 2 years ago) (4 children)

What expectations do you have for other big instances in order to not defederate them in the future?

I am asking specifically as admin of lemm.ee. For context, we don't require applications on sign-ups, but we do:

  • Have Cloudflare bot protections enabled
  • Require verified e-mails
  • Require captcha on registration
  • Have (and will enforce) rules against abusive language and bigotry

Do you see a likelihood that you will defederate us if we grow bigger?

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[–] paulie420@beehaw.org 13 points 2 years ago (7 children)

Hmmm; I am new to LemmyNet AND Beehaw.org; but have been falling in love with the platforms. However, I do want to see 'all' of LemmyNet.

What is the lemmyworld 'open registration policy? I ask because all I needed to supply to register HERE is a username/password. ??? Isn't that open registration?

Second, why not allow more moderators - please don't feel like you have to go over old stuff... I'm going to read thru some of Beehaw.org's PAST posts that I'm sure talk about this issue - but it seems like theres a great Beehaw.org community - if yer having issue w/ moderation, hire moderators; I bet the 'cost' is pretty cheap.

Last; what LemmyNet community should one join if they WANT to see the entire LemmyNet? I came aboard Beehaw.org BECAUSE I agreed w/ most of what the site stands for; but since I'm really getting into Lemmy I think I want to be where 'everything' is - good and bad.

Thanks for the explanation - even if confusing for a new user.

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[–] jgrim@discuss.online 13 points 2 years ago* (last edited 2 years ago) (2 children)

I'm the admin over at discuss.online. I'm currently scoping out a plan to build a moderator tool. I'd love to chat to help drive my scope. I'm planning to open-source it. Please, reach out to me if you're open to talking.

I also plan to ping admins of other instances to get input. However, your input seems more immediate as you're dealing with these issues.

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[–] Rhabuko@feddit.de 13 points 2 years ago* (last edited 2 years ago) (1 children)

You have every right to do with your community what you want. But I will cancel my monthly donation on opencollectiv and tell newer users to stay away from your instance. This action will do so much damage for the acceptance and adaption of the fediverse.. It's just mind boggling.

Edit: Oh and it will lead more people to Lemmy.ml. Fantastic /s.

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[–] jdp23@lemmy.blahaj.zone 13 points 2 years ago

As a long-time fediverse user, based on your description of the situation here, it sounds like you made a good decision. If and when they get a hand on their moderation issues you can refedederate. As you say current tools are minimal, and defederation is a very blunt tool, but it’s the only option in a situation like this.

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