this post was submitted on 15 Jun 2023
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Beehaw Support

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if you can see this, it's up  

founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] Lowbird@beehaw.org 7 points 2 years ago (1 children)

I support this, thank you. Especially now that I've taken a peek at lemmy.world - that's not what I'm here for anyways.

I'm still seeing lemmy.world in the all feed, but I guess those are posts from before the defederation or something?

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[–] amortized_cost@beehaw.org 7 points 2 years ago

I've been lurking this place for quite a few days now and I realized that this place is heavily censored beyond my comfort zone. It's perfectly fine. Just not for me. Goodbye. I won't miss you just like you won't me.

[–] paulocesar@beehaw.org 6 points 2 years ago (1 children)

This is quite sad. I understand the decision, but it feels like a bad omen for Lemmy as a concept

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[–] arkcom@kbin.social 6 points 2 years ago (3 children)

I wonder if the type of community you're trying to build wouldn't be easier with a more traditional forum software like discourse. The infrastructure and moderation tools there have had much longer to mature.

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[–] parlaptie@feddit.de 6 points 2 years ago

It's gonna be a darn shame if users on the biggest lemmy instance won't be able to interact with beehaw or even see it. I understand your meaning, though, my most unpleasant interactions on lemmy have been with users from lemmy.world

I hope sometime in the near future, you'll be able to federate with them again.

[–] mananevergone@beehaw.org 6 points 2 years ago

Woohoo for Beehaw being the best! I love this place more already.

[–] nihilx7E3@beehaw.org 6 points 2 years ago

I just wanted to say thanks to you guys for effectively running this site! as someone who managed to see some pretty bad posts/comments from these instances before they were removed i'm fully on board with this change.

[–] luciole@beehaw.org 6 points 2 years ago

Thanks. I don't see the need for federating with everything under the sun. Screw the trolls.

[–] GhostMagician@beehaw.org 6 points 2 years ago* (last edited 2 years ago)

What I find ironic this that there has been so much encouragement to not be a lurker and comment. But, it's by logging out an lurking that you can actually see new content not available on your instance once a defed happens even if you subscribed.

[–] ngmi@kbin.social 6 points 2 years ago

Too early to take actions liek this imo. Explosive growth phases bring problems, it's not a good idea to just close your eyes and wait until it goes away.

[–] snorkitty@programming.dev 6 points 2 years ago

Thank you, again, for the swift work to keep Beehaw pleasant to read daily. I understand it is a minor annoyance, but in the long run, after learning what happened by some users from the two open instances mentioned, I have utmost confidence in feeling safe listening in with well-moderated instances like Beehaw.

[–] pterodactyl@kbin.social 6 points 2 years ago

I totally get this, the quality of experience on kbin tanked when federation was brought back up because of those instances, I might move over here yet

[–] mnglw@beehaw.org 6 points 2 years ago (4 children)

Is there a place I can see what beehaw defederated from? So I can be informed of what communities I can't reach

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[–] xlsigned@feddit.de 6 points 2 years ago (8 children)

I thought Admins could ban (and purge) misbehaving single users from their site/instance instead of banning all users of an instance by defederating from it? https://join-lemmy.org/docs/en/users/04-moderation.html

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[–] fievel@beehaw.org 6 points 2 years ago (1 children)

There is something I don't understand, I'm a beehaw member and I subscribed to federated communities, including some hosted on lemmy.world instance. While you say you are defederating immediately, I still have access to those communities from beehaw. Is it an old version (like a cache) before you disconnected the things or is it not yet effective or, as a newbie lemmy user is there something I did not understood ?

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[–] aski3252@beehaw.org 6 points 2 years ago

Completely understand your decision. I think a lot of instances see the huge increase of users and become too optimistic and worry too little about moderation. Once there are actual coordinated efforts to harm, I believe all communities will have at least some ways to vet users somewhat or deal with serious consequences.. I'm not familiar with law, but I suspect that depending on the region, there could be a lot of potential legal questions when bad actors decide to post illegal shit. This is already an issue with multi-million dollar companies, federated services run by "hobbyists" will have even more trouble dealing with issues.

[–] araquen@beehaw.org 6 points 2 years ago

You do what you need to do. I expect a level of volatility for the next few months, if not more. It will all work out.

As an aside, if we want to recommend someone, who do we ping? My husband signed up yesterday, and I wanted to just confirm he is who he says he is. He’s not a displaced Redditor, but rather his jam is typically Fark, but all the things I was telling him got him interested in Beehaw.

[–] ppptan@kbin.social 6 points 2 years ago (16 children)
[–] Blakerboy777@kbin.social 6 points 2 years ago

I hope not! (I am from Kbin)

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[–] Zelsabriel@beehaw.org 6 points 2 years ago

I've only lurked so far while I figure this place out, but I've really been enjoying Lemmy and Beehaw, so thank you for all the work you put in (for free!) to make this an enjoyable and safe space, especially with just 4 of you?? (If I understood that right.) Being a moderator is a thankless job sometimes, but you are appreciated!

I actually saw a post yesterday from a lemmy world user about their registration process. They had posted a screenshot of lemmyworld's registration/application with a title about how they joined lemmyworld because they didn't want to write an essay... At the time I was already thinking that I really liked the vetting process here, so it's cool to see y'all taking steps to protect that so quickly.

Again, thank you for doing such a difficult and thankless job! I know moderating a ton of users jumping ship from reddit isn't what you're used to and probably not what you signed up for. But you are appreciated.

[–] Quetzacoatl@feddit.de 6 points 2 years ago

I honestly think it's ok to do this. Segregating instances that serve different goals in the Fediverse is not always a bad thing. As an example, the Mastodon creator having the same experience led to him implementing this very feature over there in the early days.

Yes, it does create inconveniences, especially now to all the new users that are already struggling with the concept of instances in general. I remember I did, and I was wondering, isn't that looming threat of defederation, taken together with the decision paralisys when being forced to select a home instance enough to make the whole service unusable for most users?

But thinkig a bit further ahead, I'd honestly still MUCH prefer this to the other outcome, which is those other, offending communities inevitably ending up being banned because the one big, overly cautious, profit-driven company under which all non-federated content lives has to sanitize its content for the advertisers.

So, yes, it might be cumbersome for some users who expected to use the service by cross-federating, for example by creating an account here and then subscribing to something like noncredibledefense on sh.itjust.works. They did both in good faith, probably being driven here because the sensible policies and promise of the protected stewardship on Beehaw seemed like a good home base, but also subscribing there because it's the best replacement community of the popular subreddit, and it sucks.

But to those we can say: The equivalent of a kiddy pool is not the same place as the deep ocean, so don't expect to access both with the same account! So to alleviate that, just go over to those instances and create another one – I know I did just that right when reading this post, because I definitely plan on subscribing to communities over there as well.

And yes, it would be nice if a more long-term solution was found to the above-mentioned problems of federation. Conceptually, I doubt it ever will, and I also don't buy the argument that federation of different instances is "just like email", because obviously, problems like this don't manifest with your email inbox.

But practically, these issues will be less impactful once things have stabilized a bit and the inevitable culling of instances sets it, eventually there's gonna be a couple big, established "standard" instances (some of them maybe even run by profit-driven companies!) that people know what they stand for and what to expect when signing up, and the federation as well as the paralysis will not be so important anymore.

Just keep in mind that, for most of us, these are the very early days on Lemmy, and hiccups along the way are to be expected, it's all (along with the whole Fediverse!) still very much "in beta" right now.

Ultimately, we'll probably have to learn to getting a bit more flexible with our instances and accounts on them, just like alt accounts on singular websites.

No hard feelings!

[–] Rentlar@beehaw.org 6 points 2 years ago

@alyaza I know this move might not be received well by users across the Fediverse including some in Beehaw, but I support it. Do whatever must be done.

You are trying to curate a space for genuine, positive and meaningful interaction and it's probably a huge (and continually increasing) headache to moderate users from the Open Signup instances. It's just a handful of you spending a significant chunk of your time to achieve this vision, I know you are doing everything you can to maintain this.

Keep on keeping things to a level you and the admins can handle. I already had the heads-up you were prepared to take drastic measures to deal with the huge influx of users. Take your time, and take it easy on yourselves.

Plus thanks to federation I can just use my lemmy.ca account if I get bored of stuff here. Things have been quite lively around these parts lately and even beehaw itself has about tripled its userbase since last week so I'm not too upset by this.

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