A few year ago my bank switched their ATMs to a new model able to accept cash without an envelope. The problem I have is it rejects any bill that has even the slightliest little fold or bend in it, meaning any cash that has been in a wallet or ever folded often gets rejected. Instead of depositing cash in the ATM and having to try 3-5 deposits to get all the cash to stay in, I go to the teller if the bank is open.
Every god damn time the teller makes some remark about "you know you could just use the ATM" and i have to resist my blood boiling. I've tried to use the ATM, it fucking sucks. Invest in better tech or accept I'll waste employee time.