Tech Support Memes

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Memes about IT and computer related things, funny screenshots, or things you see out in the wild.

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TheWaterGod@lemmy.ca

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Users just want empathy (infosec.pub)

submitted 2 years ago by GuyNoIRQ to c/techsupportmemes@lemmy.ca

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[–] Fizz@lemmy.nz 13 points 2 years ago (1 children)

Its entirely possible to provide both.

[–] GuyNoIRQ 12 points 2 years ago (1 children)

Listening and making notional sounds of understanding is a lot easier than actual reproduction and debugging most times though :P

[–] SpaceNoodle@lemmy.world 6 points 2 years ago (1 children)

Honestly I just want support to actually acknowledge that the problem exists in the first place

[–] massive_bereavement@kbin.social 9 points 2 years ago* (last edited 2 years ago)

I hear you user, our thoughts and prayers to you during these hard times 🙏🙏🙏

This is an automated message.

[–] BloodForTheBloodGod@lemmy.ca 9 points 2 years ago

Making users feel like you empathize with a frustrating situation is actually a huge help when you need their cooperation to solve the problem in front of you.

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