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Face ID stoped working (alien.top)

submitted 2 years ago by realtreejtv@alien.top to c/apple@hardware.watch

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I have an iPhone 13 Pro Max and last week my Face ID just stopped working I tried to reset it and got an error msg saying Face ID not available and it’s very inconvenient any advice?

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[–] zidanetveni@alien.top 1 points 2 years ago (1 children)

Happened to me as well, turned out the glass covering the sensor was dirty from face oils, cleaned and it worked again.

[–] realtreejtv@alien.top 1 points 2 years ago (1 children)

Idk I’ve wiped down the front camera and sensors and I’m still getting this

https://preview.redd.it/twnpcqaw9h2c1.jpeg?width=1284&format=pjpg&auto=webp&s=c19aee8f1b1b3966449b8722c6357cfb1d836f8c

[–] zidanetveni@alien.top 1 points 2 years ago

Just wiping wasn't enough for me, had to use rubbing alcohol.

[–] sra502@alien.top 1 points 2 years ago

For me it was an angle issue. I scanned an alternate closer to my face all is working fine know 🤞