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eSIM set up not working on iPhone 15 pro max (alien.top)

submitted 2 years ago by Mission-Selection-63@alien.top to c/apple@hardware.watch

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Is anyone else having issues setting up the eSIM? I just purchased an iPhone 15 unlocked since I like prepaid plans better, but now the carrier website says “eSIM available only for iPhone 12 and later models” so it seems like my IMEI is not detected as a new model. I’ve done research and some people say it’s the carrier, some say it’s the new 17 software. Any ideas or suggestions? Help!! I’m thinking of returning the phone if I can’t get it to work.

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