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2FA Fail (lemmy.ml)

submitted 2 years ago* (last edited 2 years ago) by igalmarino@lemmy.ml to c/lemmy_support@lemmy.ml

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Hello, a couple of minutes ago I selected the checkbox to activate 2FA but never got the option to link my auth app. Now when I try to login on lemmy.ml It keep asking me a 2FA code. What should I do ?

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[–] Kururin@talk.kururin.tech 4 points 2 years ago (1 children)

Use forget password and use your email as the username. You should be able to login and disable 2FA. P.S only Google Authenticator seems to work right now. Just copy the code and paste it into Google Auth.

[–] igalmarino@lemmy.ml 1 points 2 years ago

Already did but the email never arrived.

[–] BrikoX@lemmy.zip 3 points 2 years ago (1 children)

Try disabling it and re-enable it again. You should get the link.

[–] igalmarino@lemmy.ml 3 points 2 years ago (1 children)

I can only use connect app when I was already logged in

[–] BrikoX@lemmy.zip 4 points 2 years ago

In that case I would contact your instance admin then, they can disable 2FA setting for your account.

[–] moonmeow@lemmy.ml 1 points 2 years ago

I noticed that when I enabled 2fa. the URL with the auth code didn't show when I enabled 2fa and clicked save. I had to refresh the settings page to see the 2fa . A bit of a weird bug it seems.

Not entirely sure what else you could do.Might want to contact the instance.