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iPhone 15 Pro Max WiFi 6E ISSUES (alien.top)

submitted 2 years ago by KurtaPajama@alien.top to c/apple@hardware.watch

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My iPhone 15 PM does not detect a 6GHz WiFi network from my ASUS GT-AXE11000.

I have separate SSIDs for 2.4 GHz, 5 GHz, and 6 GHz.

My MacBook Pro can detect all 3 SSIDs, but the iPhone can only detect 2.4 and 5.

I reached out to Apple tech support on 10/27. I provided them screenshots of my iPhone, MacBook, and ASUS router.

This is the response I got from Apple’s engineering team:

“ https://support.apple.com/en-us/HT213433 includes the following: "For best performance with Apple devices, the Wi-Fi router providing the network should use a single network name across all of its wireless bands: the 2.4GHz band, the 5GHz band, and the Wi-Fi 6E network’s 6GHz band."

https://support.apple.com/en-us/HT202068 includes:

"Make sure that all routers on your network use the same name for every band they support. If you give your 2.4GHz, 5GHz, or 6GHz bands different names, devices might not connect reliably to your network, to all routers on your network, or to all available bands of your routers."

and

"Channel width Set to 20MHz for the 2.4GHz band Set to Auto or all widths for 5GHz and 6GHz bands"

”

This is not a solution. Apple needs to fix this problem. Does anyone have 6E working?

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[–] MathematicianLive277@alien.top 1 points 2 years ago

Same issue with me (and same router) - I've tried the other solutions on reddit such as turning off a setting in location services for wifi - still nothing. Have yet to see anything connect on the router side when looking at the client tables per interface. I've also tried to have the same SSID as well as different SSIDs. When I separate them out, I get the same result you do. When I have them as the same, it always connects to the 5. Stumped, and, bizarrely, the internet doesn't seem to know. Crazy!