A family member received one of those text message scams claiming that a package could not be delivered. Clicked the link and entered their personal data. The site claimed that a € 1.50 fee had to be paid, so bank details were entered. However it became suspicious when the banking app asked to approve a € 350 transfer. Cancelled, informed bank, locked account, will get new credit card.
The bank suggested to reset the phone to factory settings. Does that make sense? A normal scammer in my opinion won’t have the ressourced to install malware on a fairly up-to-date iPhone (iP 13, automatic updates are on). Reset and restoring from cloud seems overblown to me.
I quickly checked and there is neither a company profile nor any unusual app to find.
What do you think about the need to reset?