Ask Lemmy
A Fediverse community for open-ended, thought provoking questions
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Mike from Tom's Landscaping smokes a bowl of reefer in his car at lunch break every day.
Sorry Mike someone had to say something.
Worked Customer Service for a well-known car company that also had it's own financial services dept with its own branded credit card. During training we were told that the card itself sucked and that smart/discerning customers would likely reject getting the card if they actually knew the details. Why should people get the card? Just based on the "prestige" of the brand, because they would see it as a status symbol. And they had a quota for us to sign people up for every month, which I consistently failed because literally the only time I could get anybody to sign up for the card was when they didn't care enough to know the details and just absent-mindedly said, "Yea sure, I'll do that."
Every time we notified anyone about a potential illegal breach of gdpr that could get us fined or sued, admin pretended they had never been informed because the changes would take too long and collide with their plans to "revamp everything, reinvent the platform, and rebrand".
I should have whistleblown them myself if it were not for the fact that doing so would probably get some previous employees fired rather than hurt the company.
I worked for a company that was also a small ISP. If the internet service for our clients went down we were not allowed to tell them the truth. We either had to blame the upstream provider, or act like we had just heard about it and were looking into it.
I worked for a major isp in the late 90s supporting dialup, used to be queues of up to 4 hours to get through, it was heavily oversubscribed and people constantly getting busy tones when trying to connect, this wasn't a problem that was going to be fixed anytime soon. Often you'd answer he phone and find people snoring who had fallen asleep waiting to get through, youd shout to wake them up then hang up. You also had to be creative with answrs when they did get through like giving them a code to put in front of their number when dialling in 'to bypass the queue ' by the time they'd ring in again and get through your shift was over and they were irate with someone else.