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Apple Care Experiences (alien.top)

submitted 2 years ago by machinegenerated@alien.top to c/apple@hardware.watch

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Hi Everyone I own an apple watch ultra gen1 and I got into a pretty bad bike accident today where the watch ended up being severely scratched on the titanium lip and moderately on the screen. It seems (somewhat) okay functionality-wise but i took it off two hours ago and the heart rate sensor is still glowing. I pay for apple care + on it, but I was wondering if anyone can speak to how apple will generally handle this case. Will they likely just replace the glass even though the exterior is extremely damaged? Thanks for your insight.

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[–] salloumk@alien.top 1 points 2 years ago

Cosmetic damage is not covered, you'll need to abuse it a bit more to ensure you get a full replacement.