this post was submitted on 01 Nov 2023
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She calls me from work freaking out claiming that apple prompted her to change her 6 digit passcode to access the phone. She says she forgot it and is now locked out for several hours.

I have never heard of this before. And I would just like if someone could confirm if you are ever prompted to change your numeral digit passcode for any reason.

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[–] probotzor@alien.top 1 points 2 years ago

Cant believe how many people in this comment section cannot read...

[–] thefinalep@alien.top 1 points 2 years ago

Is her phone enrolled at work? Check if the IT dept can reset her pin. If it's personal with no work management probably reset is the next option

[–] 3Snap@alien.top 1 points 2 years ago

Doesn’t the old pin remain active for 72hrs now?

[–] mikeyjaro@alien.top 1 points 2 years ago

Behaviour does seem kind of stalker-like. And no, not gf.

[–] WildlyIntoxicating@alien.top 1 points 2 years ago

Read the comments. Sounds like you got some trust issues to work out OP

[–] cwsjr2323@alien.top 1 points 2 years ago (1 children)

Apple, in their wisdom, required a trusted phone number to do a password change. I used the number assigned by Verizon to my 5G IPad. I must have made a typo as my password on my new iPhone didn’t work. The iPad number was not acceptable as it couldn’t take an incoming call. Thanks, Apple. Apple in their wisdom made me wait a month to change the trusted phone number as a security measures against stolen devices. No, bringing my picture id, receipt, and device were not good enough proof that the device was not stolen so fuck you and call Apple support again in 30 days.

[–] inferiusfuri0us@alien.top 1 points 2 years ago

You’re the dum dum using a data only sim phone number as your trusted phone number. That’s on you, not Apple lmao

[–] Neptune364@alien.top 1 points 2 years ago

What are you guys even talking about with all these trust/relationship issues comments? OP is literally asking on behalf of his girlfriend so that they can better understand why she had to change her passcode. Simple as that. And yes, it is most likely a profile installed by her employer’s IT department that forces a passcode change every x unit of time.