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EMERGENCY: black screen of death (alien.top)

submitted 2 years ago by Small_Deal9724@alien.top to c/apple@hardware.watch

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I was charging my phone overnight, and when I woke up this morning I was experiencing the black phone of death. Nothing is working not force shutdown or connecting it to my iCloud on laptop. I have tried everything and apple support. They told me to come in physically, but my store is too far. This phone is necessary for working, without it I cannot do anything. Does anyone have any advice or know how to fix this?

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[–] dist0rt3d@lemmy.one 1 points 2 years ago* (last edited 2 years ago)

I had the same thing happen once and the following fixed it:

Press and release the volume up

Press and release the volume down

Hope the power button until the Apple logo appears

In case that doesn’t work, here’s the article I got it from that has some additional things to try.