this post was submitted on 29 Oct 2023
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iMessage not working with one specific contact - works with everyone else. (alien.top)
submitted 2 years ago by MyCatsNameIsMilton@alien.top to c/apple@hardware.watch
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Hi,

Can’t seem to fix this and the green messages / slow send/receive is driving me nuts.

All texts to and from my wife get sent as normal SMS (green messages). iMessage works fine with every other contact. When she switches to her laptop (MacBook pro), iMessage works. When she goes back to her phone, it reverts to SMS. So I’m thinking it’s gotta be a problem on her end. I have an iPhone 14 and she has an iPhone 12. It’s worked for many years and just stopped yesterday.

I’ve:

  • Turned iMessage off and back on again on both phones
  • reset network settings on both phones
  • deleted the contact for one another and re-added it on both phones
  • deleted conversation on both phones and started a new one *did a reset on both phones (fully turn off, wait, turn back on)

What the heck is the problem? Is there something I’m missing?

Thanks!

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[–] Tario70@alien.top 1 points 2 years ago

This sucks but has worked for me.

Have her delete the entire text thread on the iPhone, then try starting a new one. It sucks but it’s the only way I’ve seen it fixed in my experience. It’s like the iPhone gets stuck in SMS on that one thread.