this post was submitted on 05 Feb 2026
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I used to work at an office where all of our documents were kept electronically. A few of my coworkers couldn't figure out how to open any file type except pdf, so whenever I added documents to the system, I'd convert anything else and add a pdf copy for them.

Another group of coworkers was infuriated by this, because they believed I was spending hours every day scanning a ton of paper documents unnecessarily, because I guess they didn't know any other way to create a pdf?

I ended up being called into a meeting with my manager to justify why I was wasting so much time scanning documents. I explained that I wasn't scanning anything, I was just opening files that we received in an electronic format and clicking "export to pdf".

He was blamed me for none of the people who complained knowing how to do this. We were all administrative staff.

[–] ZoteTheMighty@lemmy.zip 131 points 1 week ago (7 children)

I recently had a hard time explaining to a coworker that the "Increase number of decimals" button in Excel doesn't work if you already exported to a CSV with only a decimal of precision. It worked on their end because they had the excel file, but I had the CSV. I managed to come up with a clever and innovative solution to the problem though; I gave up and worked on something else.

[–] DarrinBrunner@lemmy.world 65 points 1 week ago (1 children)

I managed to come up with a clever and innovative solution to the problem though; I gave up and worked on something else.

There ya go.

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[–] panda_abyss@lemmy.ca 14 points 1 week ago (1 children)

Excel is pretty awful software. 

10-15 years ago it was good, but it just isn’t anymore. 

[–] Zorque@lemmy.world 29 points 1 week ago (7 children)

Considering it is being saved in another format, I'd hardly consider this an excel problem.

CSV has existed since before personal computers, much less Microsoft office.

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[–] ExcessShiv@lemmy.dbzer0.com 49 points 1 week ago (4 children)

I have a colleague making close to twice my salary struggling with IT...but he's extremely skilled at his actual job.

[–] borth@sh.itjust.works 48 points 1 week ago (26 children)

But like... saving a PDF should not be considered IT lol

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[–] theparadox@lemmy.world 31 points 1 week ago (1 children)

I overheard someone considerably high up in my organization struggling to understand the concept of an email BCC (Blind Carbon Copy).

He was trying to figure out how to notify a large number of people via email without letting them know who else was receiving the email.

Some things may fall under IT but they should really fall under the category of things every professional should understand.

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[–] fuckwit_mcbumcrumble@lemmy.dbzer0.com 10 points 1 week ago (1 children)

Yup. The key is are they paid to save pdfs? Or are they paid to do other things?

I can save the shit out of some PDFs, but I’ve only ever made one sale in my entire life.

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[–] LogicalDrivel@sopuli.xyz 40 points 1 week ago (4 children)

We just got a new employee at work. She is in her 60s and 100% computer illiterate. I had to give her training on how to use a mouse and how to click on bookmarks to open our shared sheets. She somehow deleted everything on one sheet the first day, but shes getting better. She doesn't own any computers and her phone is some no name model from 12 years ago. Im kinda impressed shes made it this far.

[–] prole@lemmy.blahaj.zone 25 points 1 week ago* (last edited 1 week ago) (2 children)

Just going for it and fucking up over and over really is the best way to learn how to use computers... I was lucky enough to go through that as a kid/teen so the consequences were pretty meaningless.

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[–] SoleInvictus@lemmy.blahaj.zone 12 points 1 week ago (2 children)

I need to start faking computer illiteracy or at least downplaying my level of literacy. Employers notice how quickly I get computer-related tasks done, but then they expect that as my norm while my coworkers are struggling to use any device without a touch screen.

The last new hire I trained was in his mid-twenties and lacked basic tech literacy outside of the iPhone. I asked him to write up a quick protocol using a template I sent him. He typed the text of the Outlook file preview into notepad and went from there. I was baffled.

[–] Tja@programming.dev 5 points 1 week ago (2 children)

Disgusting. At least use vim!

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[–] Pyr_Pressure@lemmy.ca 10 points 1 week ago (2 children)

That's the youngest I've heard of someone like that. My grandpa was like that and in his 90s and I still thought he should get a computer for at least banking and stuff.

She must have been in her mid 40's when the iPhone came out, that's young enough to be interested and learn about the tech. She must have just actively ignored it or refused out of principle or something.

[–] village604@adultswim.fan 11 points 1 week ago (1 children)

Age really isn't an excuse. My mom was in her 70s teaching her school district's apple tech how to use apple products. And this was like 2018.

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[–] can@sh.itjust.works 8 points 1 week ago (1 children)

In her 40s? Just how old do you think the iPhone is?

Oh wait, oh no,

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[–] Korhaka@sopuli.xyz 38 points 1 week ago* (last edited 1 week ago) (1 children)

Followed by listening to them complain about how they are struggling with money because of how much their cars are costing them. Meanwhile I can't even afford to learn to drive and had to walk or cycle to work in the pissing rain again.

[–] sunflower@lemmy.dbzer0.com 11 points 1 week ago

Listening to the personal financial issues of people much wealthier than you is just the worst. I hate how this can distance me from some of my friends even.

[–] imetators@lemmy.dbzer0.com 35 points 1 week ago

Been under a team leader long time ago. She double clicked all web page links. It was the first time I have been silent while witnessing something so outrageous.

[–] eatCasserole@lemmy.world 27 points 1 week ago

Me watching someone who makes three times my salary use Excel for graphic design.

[–] HeyThisIsntTheYMCA@lemmy.world 26 points 1 week ago (2 children)

my dude, try having to do a job for someone who makes more that year than you will your entire life, and see them struggle with any simple task.

it doesn't matter the task. you will shit your gasket at the fact they will make more that year than you will your entire life, and you will not get a tip regardless. it will piss your nugget twice the flip fuck off.

[–] PineRune@lemmy.world 6 points 1 week ago

They don't make that kind of money by being smart. They make it by screwing over everyone else for profit.

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[–] BanMe@lemmy.world 22 points 1 week ago (1 children)

Dean at my college makes 4x my salary, he thinks I personally invented "VPN" to confuse him and make his life difficult

[–] varyingExpertise@feddit.org 8 points 1 week ago* (last edited 1 week ago) (1 children)

It must be frustrating to think of oneself as king of the knowledge hill, only to be reminded by life all the time that, well, no. Of course they lash out. Can't be them that is the problem.

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[–] Ash@piefed.social 14 points 1 week ago (2 children)

No word of a lie, I worked in a place where HR would print the company credit card statements, load the printed sheets back into the printer scanner, and email them to each employee individually from the copier.

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[–] Tja@programming.dev 13 points 1 week ago (5 children)

Stupid brain surgeons, don't know how to save to pdf, I should make more money than them!

[–] Lemminary@lemmy.world 16 points 1 week ago (2 children)

I don't think I could trust a brain surgeon who can't save to pdf in this day and age.

[–] Tinidril@midwest.social 9 points 1 week ago* (last edited 1 week ago)

Ben Carson comes to mind. Right wing freak who was formerly the director of neurosurgery at Johns Hopkins.

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[–] derry@midwest.social 12 points 1 week ago

Not to mention that damn AC vent blowing right on ya

[–] DemBoSain@midwest.social 10 points 1 week ago

I had a user come to me with a PDF issue my app was generating. They kept getting the document in landscape, and wanted it on portrait. They were the only user with this issue, and it stumped me. I checked the underlying code, and everything was set to portrait mode, except the last page, which contained a sketch and was set to landscape mode.

I asked him to show me exactly what he did when he made the PDF. Instead of just downloading the provided PDF, he had his system set to open it on Adobe Reader. He would then use a PDF printer (Microsoft, or cutePDF) to save the doc. His printer was set to landscape.

[–] RepleteLocum@lemmy.blahaj.zone 6 points 1 week ago (1 children)

Everyone here is bashing in op, but when you have to help the 50eth person who clearly doesn't even understand the fundamentals of their job, with editing a word file even tho you already sent them the tutorial, it just gets to you. But I guess I did sign up for first level support.

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