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If so tell IT that I already restarted they don’t believe me and the make me do it again.
I could literally call and tell them exactly what the problem and how to fix it, I just need administrator access to fix it, and they’ll still make me restart the computer first.
Mac troubleshooting be like: any issue > reimage the machine
Lies. All lies. Don't fall for the trickery. No one reboots.
there's a reason why IT asks you to reboot. a good chunk of the time, it works. It will VERY LIKELY solve your issue.
-Have you tried restarting it?
-Yes, of course.
-Can you do it again?
Every time. And in 70% of times the second reboot fixed it.
