this post was submitted on 15 Nov 2025
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In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.

Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.

As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.

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[–] buttnugget@lemmy.world 12 points 1 month ago (1 children)

They’d be right if that’s how people referred to the outer seats, but it’s not. It’s not like “boneless chicken wings” where you know it’s not an actual deboned chicken wing. There is no question that people say window seat to mean a seat next to a window and not the opposite of an aisle seat.

[–] southernbrewer@lemmy.world 6 points 1 month ago (3 children)

wait what? What's a boneless chicken wing then?

(Don't think I've ever heard that phrase but I'd assume it's a chicken wing with the bones removed)

[–] buttnugget@lemmy.world 9 points 1 month ago* (last edited 1 month ago) (3 children)

Boneless wings are breast meat that has been shaped to look like bone-in meat. That’s why it’s called a boneless wing, not because it’s literally a deboned wing.

Edit: clarified the shape

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[–] IphtashuFitz@lemmy.world 11 points 1 month ago (3 children)

Change the naming from “window seat” to “bulkhead seat”…

[–] roguetrick@lemmy.world 6 points 1 month ago
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[–] Professorozone@lemmy.world 10 points 1 month ago

Maybe they should use AI to tell them what a fucking window is. If it only promises a fuselage seat then it should say fuselage seat and not window seat. Friggin scammers.

[–] Sam_Bass@lemmy.world 10 points 1 month ago (1 children)

Ought to call them skin seats since they're next to the planes skin

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[–] Diddlydee@feddit.uk 9 points 1 month ago

What's beside the aisle seats? Could it perchance be aisle on every single one? Hmm.

[–] reksas@sopuli.xyz 8 points 1 month ago (1 children)

why do people even use this company? I dont think i have ever read anything positive about it.

[–] DigitalAudio@sopuli.xyz 9 points 1 month ago (1 children)

They break guitars, for one. That's literally their company policy.

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[–] user224@lemmy.sdf.org 8 points 1 month ago* (last edited 1 month ago)

ZSSK seems to think the same:

No indication there's no windows (same for the single seat at the end) during selection. In the cart it even mentions the window. You just... gotta know the train already.
The image is stolen from this video, I don't have one: https://www.youtube.com/watch?v=OGXdAn54eAc

Hey, I also bought a ticket where the description said "seat next to the table", and there was none, though to be fair the diagram did not show it, just howering the mouse above the seat did. Also 1st class in that case.

[–] kambusha@sh.itjust.works 8 points 1 month ago

Window seat?? No no, we said widow seat.

[–] DarrinBrunner@lemmy.world 7 points 1 month ago (1 children)
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[–] roguetrick@lemmy.world 6 points 1 month ago
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