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Square Enix exec doesn't know what QA and Debugging entail.
"Well it works for unit testing, so just extend that out to all testing! Problem solved!" -Senior Management, probably
Who am I kidding. They have no idea what unit testing is.
Considering how the open source community is being inundated with low-quality bug reports filed using AI, I don't have much faith in the tech reviewing code, let alone writing it correctly.
Could it be a useful aid? Sure, but 70% of your reviewing is a pie-in-the-sky pipe dream. AI just isn't ready for this level of responsibility in any organization.
Frankly, this is good news. Whoever buys the rights to kingdom hearts in 3 years when the company falls apart might manage to create an intelligible storyline.
But then it won't be a Kingdom Hearts game!
Kingdom hearts 1 was a coming of age story with some fantastic elements tossed in
Kingdom hearts 2 was about antipathy and how it destroys the world, with some, uhh, who was that guy? And why’s the bad guy on my side?
Kingdom hearts 3 was, wait, why was he cloned? When was he cloned? When was she, and him, and him again? And his third clone was a girl? And whose heart was imbued into what? What war? What? Who? What???
I get that getting all the games as they released was hard, because the series is on so many platforms. But I really don't get the "KH is hard to understand" argument today, because you can easily find hundreds of letsplays for every game, cutscenes complications, play/watch every game on the PS4 remix disk, and even watch a fandub of the mobile games (Dark Road is a WIP) if you don't like the KHUX Back Cover recap.
So like, what's so hard? If you skip games and only read a wiki (the worst possible way to consume any sort of media, mind you), of course you're not gonna know the story and characters, and of course it'll sound confusing.
Dude, it’s multi-author-comic level bad. I’ve skipped entire sagas in several book series due to a lack of translations and ended up less confused. It’s green arrow levels of clone shenanigans.
To be clear, I’ve played most of the games and they’re still ridiculously difficult to keep track of. All besides the mobile, early non-Ventus card mechanic arpg, and the disappearing girl clone sora game.
They’d be easier to follow if they stuck to the rules of their own universe. Body and heart separate and the body persists not once but twice? What?
They jumped on the NFT bandwagon a couple years ago, too. Did they not learn anything from that?
From a tech POV, that makes a lot of sense. Use AI to find the needle in the haystack. Then let a person validate. That's probably one of the better uses for it. Although I don't love AI for any of the broad reasons to not like AI.
Wasn't AI decent at writing code, but bad at review and modifying it?
Maybe before. But it's gotten pretty damn good at detecting anomalies and issues. And every time a human QA validates the info, it gets better.
I'd still leave it to a human to fix the code though. I suspect that letting AI write the code would make it unworkable for people in the future. But maybe it can write code in a straightforward way to be managed. I don't know. It's advancing pretty fast.
insert plane crashing.gif
Hmm. While I don't know what their QA workflow is, my own experience is that working with QA people to design a QA procedure for a given feature tends to require familiarity with the feature in the context of real-world knowledge and possible problems, and that human-validating a feature isn't usually something done at massive scale, where you'd get a lot of benefit from heavy automation.
It's possible that one might be able to use LLMs to help write test code
reliability and security considerations there are normally less-critical than in front-line code. Worst case is getting a false positive, and if you can get more test cases covered, I imagine that might pay off.
Square does an MMO, among their other stuff. If they can train a model to produce AI-driven characters that act sufficiently like human players, where they can theoretically log training data from human players, that might be sufficient to populate an MMO "experimental" deployment so that they can see if anything breaks prior to moving code to production.
“Because I would love to be able to start up 10,000 instances of a game in the cloud, so there’s 10,000 copies of the game running, deploy an AI bot to spend all night testing that game, then in the morning we get a report. Because that would be transformational.”
I think that the problem is that you're likely going to need more-advanced AI than an LLM, if you want them to just explore and try out new features.
One former Respawn employee who worked in a senior QA role told Business Insider that he believes one of the reasons he was among 100 colleagues laid off this past spring is because AI was reviewing and summarising feedback from play testers, a job he usually did.
We can do a reasonable job of summarizing human language with LLMs today. I think that that might be a viable application.
Worst case is getting a false positive, and if you can get more test cases covered, I imagine that might pay off.
False positives during testing are a huge time sink. QA has to replicate and explain away each false report and the faster AI 'completes' tasks the faster the flood of false reports come in.
There is plenty of non-AI automation that can be used intentionally to do tedious repetitive tasks already where they only increase work if they aren't set up right.
Large companies probably do that anyway.
Take Blizzard for example. They just released a new patch, where class campaign quests for 8/12 classes do not work. Sure, it's a remixed version of older expansion, and with all the phasing stuff I can kind of imagine some of the phasing issues being caused by, I don't know, the player having a weird combination of completed stuff that's hard to properly catch in testing, since there's quite a lot of variables.
But the fact that one of the class quests requires crafted items to be completed, while crafting isn't available by design in the Remix, there's just no excuse. They either just don't give a fuck about an issue that's literally a progression blocker with 100% repro rate (while also being pretty easy to fix), or no one ever tested it even once. And it's not just some random sidequest, it's literally the main class campaign, one of the main features of the expansion.
As someone who worked in QA and gamedev, I can't imagine how could something as obvious as this ever get approved for release. That's something you catch immediately. Hell, you don't even have to play through it to realize that this might be a problem.
Work at a larger company. Most people are so used to terrible Customer Service these days that we just use our customers as the QA. Nobody complains as much as they should. As they say
Everybody has a test environment. Only some are lucky enough to have a separate production environment.
Sure
dont they already have dumbbots in playtesting?
The Talos Principle certainly did in 2014.
Inb4 their games come out even more broken
Grrroooossss, noooo I liked you Square Enix in spite of everything else.
I kind of wrote Square Enix off years ago, but I'm definitely not buying anything they make in the future.
Given how much squenix struggles with changing its development practices, I would be very surprised if they actually got there.
Barf.
Some AI or central computer going haywire and destroying everything is, like, the third or fourth stock RPG trope just behind the Dark Lord burning down the protagonist's village in the first act or the mysterious waif girl actually turning out to be a princess.
You really think they'd know better.