this post was submitted on 20 Sep 2025
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With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

Another added, “Already cancelled my Disney subscription,” while others said they faced looping logins and stalled forms. These firsthand accounts suggest Disney’s systems struggled under the unusual traffic volume.

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[–] KnitWit@lemmy.world 69 points 6 days ago (2 children)

More likely they did it on purpose to reduce cancellations for now, hoping people will forget in a couple days.

[–] apenstaartje@lemmy.cafe 13 points 6 days ago (1 children)

Right. And, they will. If they are smart – and they are – They will release a new show super fast and everyone will just come back

[–] gravitas_deficiency@sh.itjust.works 13 points 6 days ago (1 children)
[–] Mycatiskai@lemmy.ca 5 points 6 days ago

Yo Ho Ho and a bottle of rum

[–] gabe@literature.cafe 38 points 6 days ago* (last edited 5 days ago) (2 children)

Remember, you can still call to cancel (888-905-7888)

[–] marduk@lemmy.sdf.org 17 points 6 days ago (2 children)

But that might cost the company more money per cancellation somehow!

[–] Whostosay@sh.itjust.works 7 points 6 days ago

888-905-7888

[–] Whostosay@sh.itjust.works 5 points 6 days ago (1 children)

Not somehow, absolutely guaranteed to fuck their shit up and should be the first choice you make if you want your voice heard through this avenue

[–] Whostosay@sh.itjust.works 3 points 6 days ago

888-905-7888

[–] Whostosay@sh.itjust.works 5 points 6 days ago

Please edit to include this:

888-905-7888

[–] Dionysus@leminal.space 30 points 6 days ago* (last edited 6 days ago) (2 children)
  • Apple: Open the Settings app on your iPhone or iPad. Tap your Apple ID name, then Subscriptions. Select Disney+ and tap Cancel Subscription.
  • Google Play: Open the Google Play Store. Tap your profile icon, then Payments & subscriptions, then Subscriptions. Tap Disney+ and Cancel subscription.
  • Roku: Press the Home button on your Roku remote. Highlight the Disney+ app and press the Star button. Select Manage subscription and click Cancel Subscription.
  • Amazon: Go to https://www.amazon.com/appstoresubscriptions. Find Disney+ and click Actions, then Cancel Subscription.

Also at the bottom of this page click Call Disney+ Contact Us | Disney+ Help Center https://help.disneyplus.com/contact-us/account-billing?target|phone

[–] forrgott@lemmy.zip 12 points 6 days ago (1 children)

Thank you for the list of options. However, please avoid using share.google.com links if you can! Less information they can collect from random web traffic, the better.

[–] Dionysus@leminal.space 9 points 6 days ago* (last edited 6 days ago)

Ugh fuckers, I had to open in Brave to get the actual url without a bunch of issues with the Google search on Android.

Thanks for pointing it out, updated!

[–] Whostosay@sh.itjust.works 7 points 6 days ago

Hell yeah.

Add this for good measure (also the most expensive option on behalf of our mouse overlord.)

888-905-7888

Disney wants trumps approval for a partial merger with the nfl.

As the nfl makes 23 billions in revenue I really hope enough people cancel that disney won't have made the better financial decision

BDS? 😴
Kimmel Kancelled? 😳