Became? Became?
Google became miserably incompetent in IT
Microsoft ALWAYS has been miserably incompetent in IT.
This is nothing new. All Microsoft products always have sucked balls in comparison with other products and those few that at the surface level looked reasonably nice (say, windows 95) still sucked baaaadly when anyone bothered to look any deeper
The only reason why Microsoft got so big is due to great marketing and a lot lot loooooot of lies and sabotaging of competition
Fuck. Everything. About. Microsoft.