And now that the censorship gatekeeping is happening for "porn" games and "violent" news, ANY GAME CAN BE DESTROYED BY THAT, NOW, TOO.
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I'm not defending the praxis, but I will point out that this is a slightly different problem. The initiative is fine with publishers delisting a game, after all. It's more concerned with what happens to a game after it has been sold.
That doesn't excuse payment providers playing cop, but again: Slightly different problem.
Here are the objectives that they want to assess with some examples:
"(...) explore options on how to improve consumer protection in the online environment and increase their trust, including by assessing the need for targeted prohibitions, for example with respect to:
- preventing traders from using dark patterns and other unfair techniques that pressure, deceive and manipulate consumers online;
So we're talking hidden / obscured cancellation mechanics, hidden costs, misleading language. Fortnite 1 / Fortnite 2
- giving consumers greater control of their online experience by addressing addictive design features that lead consumers, particularly minors, to spend excessive time and money on online goods and services;
This addressee (literal) gambling and FOMO-style design, very present in mobile gaming. Don't have links for this one, but pretty much all the big names are mentioned in lawsuits over the past years
- addressing problematic features of digital products such as in video games, in particular as concerns their impact on minors;
This is a broad one, presumably to identify key mechanics like loot boxes in any variety and gacha style mechanics and how they impact minors. Example study
- addressing problematic personalisation practices, including situations where consumer vulnerabilities are targeted for the purposes of personalised advertising and pricing;
Targeting your weaknesses to extract more money from you is not fair. Especially if these weaknesses are any addictions or unhealthy habits. Star Citizen
- preventing harmful practices by influencers (e.g. the lack of disclosure of commercial communications, the promotion of harmful products to their followers and clarifying the responsibilities of the companies that collaborate with them);
Content Creators / Influencers are the new way to market products to consumers, especially children. Transparency with regards to sponsored content is necessary, as these creators can have a huge influence. Jenner / Celsius (pdf)
- addressing unfair practices related to the price (e.g. “drip” pricing, “starting from” prices if the trader applies dynamic pricing, percentage/value discounts that mislead the consumer as to the nature of the promotion);
Pretty straight forward I think. You can't display a €99 pack and list it as "starting from 4,99" where that price belongs to the cheaper pack.
- addressing problems with digital contracts (e.g. difficult cancellations of subscriptions, auto-renewals or free trials converted into paid subscriptions, use of chatbots for customer service).
See the first point about dark patterns, this is just in a wider scope to emphasise it's not just online but specifically about subscriptions and cancelling them. Cancelling should be as easy as signing up. US Gov vs Adobe
Now I don't have time to find more links, but there's plenty of more material out there. I only shared some examples and some of them might have been resolved or rejected by court by now.
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