this post was submitted on 28 Jul 2025
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It's A Digital Disease!

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The original post: /r/datahoarder by /u/TinderSubThrowAway on 2025-07-28 20:31:24+00:00.

So, I have an HPE Ultrium LTO-8 drive and an LTO-7 tape broke off from the cartridge and now the entire tape is inside the drive on the spindle and unable to be spun back into the cartridge so it can be removed.

Anyone know anywhere in the Boston Area that might be able to do a repair on this? The drive it out of warranty by 3 years at this point, so really just want to get it back working and use it as a second drive after we buy a newer LTO-9 drive.

I have a support call logged with HPE, but not expecting it to be fruitful so looking for secondary options for a repair.

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