Linus Tech Tips

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The original was posted on /r/linustechtips by /u/050 on 2025-07-17 18:54:06+00:00.

I have previously bought 4 LTT screwdrivers (normal, black shaft, noctua, and a stubby) and I love them - they work great and the ratchet feels fantastic. Recently, I got myself a transparent screwdriver- it looks fantastic but I could immediately tell that the ratchet wasn’t right. In one direction it works fine, but the other direction felt rough and seems to suck and bind up.

I reached out to support and they were straightforward and helpful, and within about a week I now have a replacement screwdriver that both looks and feels fantastic.

Thank you for making a good product and for the customer service. Well done!