If I have to deal with AI for customer support then I will find a different company that offers actual customer support.
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If the customer support of my ISP doesn't even know what CGNAT is, but AI knows, I am actually troubled whether this is a good move or not.
See thats just it, the AI doesn't know either it just repeats things which approximate those that have been said before.
If it has any power to make changes to your account then its going to be mistakenly turning peoples services on or off, leaking details, etc.
it just repeats things which approximate those that have been said before.
That's not correct and over simplifies how LLMs work. I agree with the spirit of what you're saying though.
I sincerely hope this causes every last one of those motherfuckers some serious pain like actual physical pain
Ah... the flash in the pan is showing it's first signs of dying out
Ai hallucinates to fall much to be useful.
If you're gonna have a 24 hours chat bot to answer questions online, fine, but have people on the line ready to solve actual problems.
How about governments?
I don't deal with robots....
Lol absence of feces?