Lemmy Support

posting this on behalf of Beehaw, as we've started doing denials in meaningful amounts.

we have a little rejection letter telling people to reapply if they are rejected, but we just experimented and it seem users do not receive the rejection reason in any way. if the rejection field is intended exclusively as a moderator backend thing, it's very ambiguously indicated.

if it isn't, and users do receive some sort of information on rejection, we are also unclear on what that information is or by what mechanism people receive it. we made a test account to see how our users would receive what we assumed they'd be getting, and so far any rejection is:

• not indicated on the account;
• not indicated through logging in to the account (because you can't log in, as far as i can tell, if you've been rejected);
• and not given to you through email, if you choose to provide one.

clarification would be much appreciated, as the answer to this question would obviously have direct implications on how we move forward with approvals and denials. thanks!