this post was submitted on 08 Aug 2023
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Zoom Changes TOS to Say It Won't Train AI on Your Calls 'Without Your Consent' After Backlash::Zoom added a line to its terms of use on Monday, after concerns that the company was using calls to train artificial intelligence algorithms went viral.

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[–] phx@lemmy.ca 40 points 2 years ago* (last edited 2 years ago) (2 children)

So if they actually implemented E2E encryption like they said (last time they were called out on lying about it), how exactly would they even collect this information?

You'd need to MITM the calls for it to even be possible, which raises other issues...

[–] ultratiem@lemmy.ca 9 points 2 years ago (1 children)

Surprise, it’s not end to end encrypted!

[–] phx@lemmy.ca 2 points 2 years ago

Well, not really a surprise. Hell,I wouldn't be surprised to have it come out and Zoom say "well we didn't say which end the encryption terminates on"

[–] KIM_JONG_JUICEBOX@lemmy.ml 3 points 2 years ago

Lol is it really E2E if you purposely put an MITM in there wtf? What I guess they hand out the private keys?

[–] Metal_Zealot@lemmy.ml 34 points 2 years ago

Are we really letting companies get away with "better to ask for forgiveness, than permission"?

[–] ShittyBeatlesFCPres@lemmy.world 25 points 2 years ago (1 children)

The added line to their TOS doesn’t block anything anyone was concerned about. It says they won’t train their own models without consent (which you give by using any A.I. feature or joining a meeting where the presenter uses A.I. features).

But what people are worried about is them licensing conversations to others for A.I. training. Many Zoom calls are one to many presentations but a lot more are private conversations with insider info, trade secrets, PII, legally protected data (like a healthcare record in the US), etc. Zoom is reserving the right to do whatever the fuck they want with recorded meetings.

Section 10.4 of the TOS is the issue. Most people don’t care if they use data internally to build features. Lots of people care if they share private meetings with third parties.

[–] KIM_JONG_JUICEBOX@lemmy.ml 3 points 2 years ago

It seems like collecting a lot of the data you mention would be illegal. Even if they add it to their TOS, that still doesn’t make it legal.

Like I can’t make a TOS that says I can kill you, and then I can legally get away with murder.

[–] scarabic@lemmy.world 2 points 2 years ago
[–] Kansses@lemmy.dbzer0.com 1 points 2 years ago (1 children)

I think soon they will have systems in place to cillect data by concent. And then secretly will train their ai anyway. Whose going to punish them. Nobody.

[–] chemicalwonka@discuss.tchncs.de 1 points 2 years ago* (last edited 2 years ago)

Zoom is proprietary software unless you can check its source code this is just empty words.I don't trust ANY proprietary software.

[–] rustyricotta@lemmy.ml 0 points 2 years ago

What's the point of talking about consent in a TOS that you have to "Accept and Agree" to in order to use the service. Odds are that that's enough consent for them.