this post was submitted on 04 Jun 2024
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A Boring Dystopia
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I don't quite understand the issue here. The tap water is still free and doesn't require anything, just press the button. They added an extra feature that is paid, which requires maintenance and power to run. I can see how it could be paid by the venue hosting this device, but you can't really blame the provider.
Personally it's the part where it requires an app and a subscription with no option to just insert a damn coin. Apart from being needlessly complex it also shuts out people who don't have a smartphone or don't want to install random crap.
Sure, it's a fair criticism that they are trying to push a subscription. Coin is a little archaic, I personally never even have cash with me, but they could have an NFC tap for a single purchase.
But their subscription approach also makes sense and would benefit some frequent visitors. I assume it means you can use the subscription on all of their machines. And there's simply no easy way of doing that other than using an app. Could be a web app with QR code, I suppose.
Yup, it's the lack of options that's bothering me. It's either tap water or a full blown app+subscription, nothing inbetween.
The reason I mentioned coins is because I think that cash should always remain an option even though I'm personally almost always using digital payments as well.