this post was submitted on 11 May 2024
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A week of downtime and all the servers were recovered only because the customer had a proper disaster recovery protocol and held backups somewhere else, otherwise Google deleted the backups too

Google cloud ceo says "it won't happen anymore", it's insane that there's the possibility of "instant delete everything"

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[–] heluecht@pirati.ca 29 points 1 year ago (8 children)

@Moonrise2473 Regardless of one thinks about "cloud" solutions, this is a good example, why you always should have an offsite backup.

[–] Hirom@beehaw.org 5 points 1 year ago (7 children)

They had backups at multiple locations, and lost data at multiple (Google Cloud) locations because of the account deletion.

They restored from backups stored at another provider. It may have been more devastating if they relied exclusively on google for backups. So having an "offsite backup" isn't enough in some cases, that offsite location need to be at a different provider.

[–] heluecht@pirati.ca 5 points 1 year ago (1 children)

@Hirom With "offsite" I mean either a different cloud provider or own hardware (if you hold your regular data at some cloud provider, like in this case).

[–] Hirom@beehaw.org 1 points 1 year ago

That would indeed be a good backup strategy, but better be specific. "Offsite" may be interpreted in different ways.

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