this post was submitted on 02 May 2024
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tl;dr :

  • Hexchat IRC client app development stopped
  • Linux Mint team was building IRC client to replace Hexchat
  • The team tried Matrix and liked it
  • Linux Mint’s communication channels are moving from IRC to Matrix
  • The desktop app will be named Matrix to avoid confusion
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[–] ardorhb@discuss.tchncs.de 72 points 1 year ago* (last edited 1 year ago) (17 children)

I‘m not sure if I like this. I use Matrix for a couple of years now and to be honest the more I use it the more I hate it.

Everything just feels slow, clunky and some basic things are quite complicated to archive and some functionality just does not work.
All that was okay for me in the beginning but it never got better.

IRC and XMPP also had their problems but I often wish them back nowadays.

[–] john89@lemmy.ca 28 points 1 year ago (8 children)

I think Matrix is the future, it just needs better designers and implementation.

They really, really shouldn't do things differently than discord just to be different.

[–] acockworkorange@mander.xyz 24 points 1 year ago (2 children)

Looks like you’re saying federation is the future, but Matrix is a bad federation implementation. And that sounds good.

I still think forums are the best way to handle support. Even phpBB is better than any chat. Have a bot alert a chat channel that the project team hangs out for every new topic or something, if that’s a concern.

[–] lemmyreader@lemmy.ml 9 points 1 year ago (1 children)

I still think forums are the best way to handle support. Even phpBB is better than any chat. Have a bot alert a chat channel that the project team hangs out for every new topic or something, if that’s a concern.

Giving the users the choice to have IRC and a forum sounds nice to me. Forums for the longer conversations and be able to look up things with a search engine, and IRC for quick questions and informal chat.

[–] cerement@slrpnk.net 28 points 1 year ago* (last edited 1 year ago)

the issue isn’t so much with IRC, XMPP, Matrix, or Discord per se (aside from Discord having its own issues) – it’s that every dev/org/group is trying to use a chatroom as a replacement for support channels, wikis, knowledgebases, FAQs, forums, announcements, mailing lists, etc.

[as the meme states: “I don’t want to join your fucking Discord server just to get basic information that should be on a proper website instead of hidden away in the archives of a fucking chatroom”]

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