this post was submitted on 12 Jul 2023
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Technology

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[–] hydro033@kbin.social 20 points 2 years ago (16 children)

Side rant, but do you ever call in to support with a serious problem and they just by default treat you like a granny who doesnt know how to type in a wifi password? That whole process is so frustrating, and they never have the expertise to handle more sophisticated problems.

[–] yourgodlucifer@kbin.social 9 points 2 years ago (7 children)

as a former tech support person I think the reason why its usually like that is that most of the people who call in are people don't know how to use a computer at least it was for the company I worked at

[–] snooggums@kbin.social 4 points 2 years ago (6 children)

True for most doesn't mean true for everyone and not being able to switch once it is clear the person does know how to use the computer is really annoying.

[–] everett@lemmy.ml 2 points 2 years ago

Have you tried saying "shiboleet"?

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