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Sensi touch thermostat unavailable at random intervals (i.imgur.com)

submitted 2 years ago by heatermcteets@lemmy.world to c/homeassistant@lemmy.world

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I have a Sensi thouch thermostat that seems to keep resetting at random intervals. Here is a small snapshot of the log.

Has anyone else had this issue with this device or have any troubleshooting recommendations?

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[–] heatermcteets@lemmy.world 1 points 2 years ago

It has done this since it was installed. I used what was in the box to mount and wire it. It requires a C wire which is available from the furnace. I traced the C wire back to the furnace control board and it’s connected to the C terminal block, but I am definitely not an expert on furnaces.