Technology
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I feel like this section is rather disingenuous for the article author to just drop without mentioning that this is how all machine learning models are trained. The idea is that now (and for the next year or whatever) it's trained manually until the system is good enough to do it on its own with a good enough accuracy rating to not lose money.
Now, since Amazon is shuttering this, it's totally possible that they determined they'd need too many years of training data to break even, but at the very least this is standard industry practice for any machine learning model.
It's been 8 years. If they still need humans to check they'll always need them.