Digital Freedom

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Amazon accuses customer of racism & shuts down their smart home (youtu.be)

submitted 2 years ago by masterofballs@exploding-heads.com to c/digitslfreedom@exploding-heads.com

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And no one was even home. It was amazon's own automated response.

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[–] adriator@lemmy.world 10 points 2 years ago

So, a (very likely malicious) delivery person falsely accused this customer of racism and Amazon shut down EVERY smart device connected to their servers? And when the customer sent video proof to clear themselves, Amazon didn't even reply, just quietly reinstated the account?

Imagine not being able to exit your house in the future because Jeff Bezos decided to disable your smart doorknob because someone falsely accused you of whatever ism is popular at that time?