this post was submitted on 28 Jan 2024
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At first it sounds like a typical case of bad behavior aboard airplanes.

The Mexico City International Airport acknowledged in a statement Friday that a man had opened an emergency exit and walked out on a wing of a plane that was parked and waiting for takeoff Thursday.

The airport said the man had been turned over to police.

But dozens of fellow passengers signed a written copy of a statement saying the airline made them wait for four hours without ventilation or water while the flight was delayed. According to photos of the statement posted online, fellow passengers said he acted “to protect everyone, with the support of everyone.”

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[–] Furbag@lemmy.world 145 points 2 years ago (23 children)

I'll never ever understand why they do not simply let the passengers deboard the aircraft, nor why consumers put up with this kind of shoddy treatment. The terminal is right there. Let the people wait out whatever bad weather or maintenance issue the airline is having in the comfort of the terminal.

To demand anything less is simply a failure in logistics. The customer should never have to sit on a plane for any longer than an hour without it taking off once boarding is complete and the doors are sealed.

I always told myself I'd be the guy to do this if I ever found myself in a similar situation. To be honest, I'm not sure I could go for nearly 5 hours without the plane taxiing. 3 hours would probably be my limit before I decided it would be preferable to spend my time in a jail cell rather than an airplane.

[–] fidodo@lemmy.world 12 points 2 years ago (6 children)

It's more work for them and I guess more work costs them more money?

[–] SatanicNotMessianic@lemmy.ml 5 points 2 years ago (3 children)

I’m not sure why deplaning passengers would cost more money. The flight crew and terminal operators are still working throughout the period. The one thing I can see oosssibly causing an issue is going back to the terminal and u loading the luggage, but it literally happens every day. I can’t see it taking more than about 30 minutes based on my experiences.

[–] Kbobabob@lemmy.world 18 points 2 years ago

If you're parked at the gate you incur gate fees.

[–] fidodo@lemmy.world 11 points 2 years ago (1 children)

The staff that was boarding the plane may be working on boarding other planes now. The gate may no longer be available and taking one may require coordination with another plane and that could also cause delays to the other plane. The ground staff needed to get the plane to the gate would be needed again. There's plenty of staff that's not in the plane that's needed that are probably busy working on other planes.

[–] olympicyes@lemmy.world 4 points 2 years ago

I took a flight from Miami to LA. A bachelorette in the back of the plane had a panic attack (alcohol may or may not have been involved) and we had to stop in Austin to drop her off. I can’t imagine what it cost to do that or what consequence she may have suffered. Traveling is stressful for everyone but starting out with a four hour unexplained wait had to be unbearable.

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