this post was submitted on 11 Jan 2024
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chapotraphouse
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Nobody fucking knows how anything works. Nobody knows who is supposed to know. Your boss pays $300/hr for a consulting firm to send another fresh-out-of-college-kid to tell you why the system you bought from a vendor who has produced exactly zero application guidance is malfunctioning, and that kid will spend the next two weeks learning how the damned thing works right alongside you.
This has been my life implementing the latest edition of RightAngle for the last two years. Just a stack of expensive third-party 20-somethings saying "Ah, fuck, never seen that before, let me get back with you in a week."
The best part is that after all that expensive experience-gaining, when the project is over the consultants leave and the company is left with nothing. So they can just rinse/repeat in a year or three
One of the more common practices is to simply insource the consultants. There's a perverse incentive, wherein you're paying $300/hr for a guy getting paid $40/hr, so you eventually realize you can offer them a 50% raise and achieve 80% savings in a single stroke.
it makes perfect financial sense but I've never actually seen that happen haha
what I see is that once a project is finished it gets outsourced further to employees or contractors in south asia who know even less than the consultants did
I've gotten that kind of offer when working in one of these contractor jobs a couple of times. but it was always from the absolute worst places that I would not consider working for directly, for any amount of money. like think paranoid executives building toxic workplaces where people sometimes die of stress-induced heart attack type shit. having a layer between me and them was protective and I was willing to "pay" 50% of my salary as protection money.